What We Do
Insurance Building Services
We specialise in restoring residential, strata, and commercial/industrial properties after unexpected damage. Working closely with insurers, we manage the entire recovery process, ensuring fast, compliant, and high-quality repairs. Our clear, detailed quotes reduce risk, prevent delays, and ensure on-time, standard-compliant delivery. Trusted by insurers and strata professionals, we consistently exceed expectations.
Fully licensed in NSW and ACT, and a Registered NSW Building Practitioner for Class 2 buildings, we ensure every project meets strict safety and compliance standards. We are well-versed in preparing detailed insurance reports that scope and cost works while clearly distinguishing substantiate claimable damage from maintenance issues or pre-existing defects.
Reports include:
• Detailed scope of works and quotations
• Builder Assessment Reports
• Trade Specialist Reports (roofing, plumbing, electrical, etc.)
• Specialist Reports from engineers and building consultants
• Any other report required to assist in the insurance process
Our team manages a wide range of insurance building projects, including:
• Storm and hail claims
• Fire claims
• Contamination claims
• Flood damage
• Impact damage
• Asbestos removal
• 24/7 emergency make-safes
• All remedial repairs
• Catastrophes & major events
24/7 Emergency Make-Safe Services
We understand the critical importance of rapid response in minimising claim costs, mitigating risk, and ensuring the safety of insured properties. Our team is available 24/7 to provide urgent make-safe services that prevent further loss and support the claims process.
Our make-safe capabilities include, but are not limited to:
• Roof tarping and leak mitigation
• Plumbing isolation of services
• Tree removal and site clearance
• Window and door boarding
• Temporary fencing installations
• Asbestos testing and removal (fully licensed)
• Demolition and waste removal
• Restoration and commercial cleaning
• Electrical disconnection and isolation
• Securing collapsed or unstable structures
By engaging us, insurers and loss adjusters benefit from:
• Rapid mobilisation to reduce exposure and secondary damage
• Transparent reporting with clear documentation for claim substantiation
• Compliance assurance through licensed practitioners in NSW & ACT
• KPI alignment with a focus on cost efficiency, accuracy, and turnaround times
Restoration Services
In addition to insurance building, we offer comprehensive Restoration Services designed to return properties of all types - residential, strata, and commercial/industrial to their pre-loss condition quickly and safely. Because our remediation services operate hand-in-hand with our insurance building division, we create a seamless process that reduces duplication, delivers greater efficiencies, and provides significant cost savings for insurers, brokers, strata managers, and property owners.
Our restoration team is trained to handle both minor incidents and large-scale emergencies with precision and care.
Our restoration capabilities include:
• Water & Flood Restoration – Rapid water extraction, drying, and moisture control to prevent mould growth and further structural damage.
• Fire & Smoke Damage Restoration – Cleaning, deodorising, and rebuilding areas impacted by fire and smoke to restore safe living and working environments.
• Mould Remediation – Identification, removal, and remediation of mould-affected areas to protect health and prevent recurrence.
• Storm & Impact Damage Restoration – Immediate response to storm, wind, and structural impact damage, including make-safes and repairs.
• Strip-Out Services – Safe removal of fire, flood, and contamination-damaged building materials, fixtures, and finishes, preparing the property for efficient repair and reinstatement.
• Specialised Cleaning – Contamination and hazardous material clean-ups, including biohazard and trauma cleaning.
• Emergency Response – 24/7 availability for urgent restoration needs following disasters or unexpected property damage.
